How Case Managers Help Family Caregivers and Loved Ones

How Case Managers Help Family Caregivers and Loved Ones

How Case Managers Help Family Caregivers and Their Loved Ones

Case managers are qualified and certified individuals who work with individuals/families to provide guidance, planning, assessment, access to resources, and emotional support.[1] The ultimate purpose case managers strive for is to help individuals become and remain healthy in a safe and affordable way. Case managers are like a bridge between families/individuals who need help and the resources that exist to provide that help. If you are a family caregiver for an aging loved one, case managers are often a necessary resource for you to have because it opens up a wide range of possibilities to care for your loved one.

What do Case Managers Do?

According to Social Work Degree Guide, a case manager is “an advocate and a mediator.”[2] Case managers work with people and need to be able to help them understand information, locate resources, and make important decisions. But the responsibilities for case managers are varied. The responsibilities of a case manager include[3]:

  • Meeting and visiting clients
  • Communicating complex information in an understandable way
  • Linking clients with appropriate resources
  • Advocating for the client
  • Helping clients fill out paperwork
  • Traveling between their office and clients’ homes
  • Collecting relevant data
  • Applying to grants
  • Meeting with other caregivers

Case managers’ primary role is to help their clients. This involves meeting with their clients at convenient locations, and knowing the appropriate resources that exist. This also means advocating for their clients’ best interests. Also, case managers are required to help their clients make informed decisions.

Case managers collect data about their cases so they can understand and remember the context of each situation. This will involve careful documentation about their client’s health history, financial situation, type of insurance, and so on. Data collection may also be a requirement of the institution they work with. This data will be used to help case managers come up with an effective plan to help their clients. This can mean helping family caregivers more effectively care and provide resources for their loved one.

Where Do You Find Case Managers?

Case managers work in a wide array of places, like assisted living facilities, non-profit organizations, hospitals, and hospice agencies.[4] To provide an immediate example, Alzheimer’s Care Resource Center (ACRC), is a non-profit organization that provides services for caregivers who are caring for loved ones living with Alzheimer’s. Case managers exist at ACRC and they make a big difference for many different families and caregivers.

If you have any questions about case managers, please call ElderCare at Home at 888-285-0093 or visit our website.

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